PRIVACY POLICY

Last updated: September 21, 2026

This Privacy Policy explains how Très LA Group ("Très LA," "we," "us") collects, uses, and shares information when you visit treslacafe.com (the "Site"). It covers this Site only. It does not cover information collected in person at the restaurant, or by the outside services we link to, such as Toast (online ordering and gift cards) and OpenTable (reservations). Those services have their own privacy policies.

Information We Collect

How We Use Information

Information you give us:

Contact form: your name, email address, phone number if provided, and your message
Newsletter signup: your email address, and your name if provided
Member accounts: your name, email address, password, and any profile details you add
Chatbot: the messages you type and any contact details you share in the conversation

Information collected automatically: When you visit the Site, we and our service providers collect information such as your IP address, browser and device type, the pages you view, how you arrived at the Site, and your approximate location based on your IP address. This is collected through cookies and similar technologies. See 'Cookies and Similar Technologies' below.

Payments: We don't process payments on this Site. Payment and reservation details you give Toast or OpenTable are handled under their privacy policies.

Cookies are small files a website saves in your browser. The Site uses cookies and similar tools, such as pixels, in four categories:

Essential: needed for the Site to work, such as keeping you logged in to your member account and remembering your cookie choices. These are always on.
Functional: remember your preferences and support features on the Site.
Analytics: Wix and Google Analytics help us understand how visitors use the Site.
Advertising: the Meta Pixel lets us show you ads for Très LA on other websites and social media, and measure how those ads perform.

When you first visit, a cookie banner lets you accept or decline the non-essential categories. You can change your choice at any time [through the "Cookie Settings" link in the footer]. You can also block or delete cookies in your browser settings, but some parts of the Site may not work properly if you do.

Cookies and Similar Technologies

To respond to your questions and requests
To send our newsletter and updates, if you sign up
To create and manage your member account
To operate, maintain, and improve the Site
To understand how visitors use the Site
To show you ads for Très LA on other websites and social media, and to measure how those ads perform
To protect the Site and meet our legal obligations

How We Share Information

We do not sell your personal information for money. We share information with:

Service providers that help us run the Site, including Wix (website hosting, forms, member accounts, and email), and our marketing agency, Foodie Agency, which work on our behalf
Google (Google Analytics) and Meta (Meta Pixel). These companies may collect information about your activity on our Site and on other websites over time, and may use it to show you ads.
Government authorities, when required by law or to protect rights and safety
A buyer or successor, if our business is sold or reorganized

Under California law, letting Google and Meta use information for advertising may count as "sharing" personal information. See "Your California Privacy Rights" below.

Your Choices

Newsletter: Use the unsubscribe link in any email, or contact us.
Cookies: Use the cookie banner on the Site or adjust your browser settings. Cookies: Use the cookie banner on the Site or adjust your browser settings. See 'Cookies and Similar Technologies' above.
Google Analytics: Google offers a browser add-on that opts you out of Google Analytics.
Ads: Adjust your ad preferences in your Meta account settings, or use industry opt-out tools such as optout.aboutads.info and optout.networkadvertising.org.
Member account: Update your details in your account, or contact us to delete it.

Do Not Track and Privacy Signals

Some browsers let you send a "Do Not Track" signal. There's no agreed standard for how websites should respond, so this Site doesn't respond to it. You can still control cookies through the cookie banner on this Site or through your browser settings.

[Only if set up: If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of sharing your information for advertising.]

Your California Privacy Rights

If you live in California, you may ask us to:

Tell you what personal information we've collected about you, and how we've used and shared it
Give you a copy of it
Correct it
Delete it
Stop sharing it for targeted advertising

We won't treat you differently for making a request. To make one, email hello@treslacafe.com with the subject "Privacy Request," or call (323) 332-1951. We may need to verify your identity. You may also have an authorized agent make a request for you.

How Long We Keep Information

We keep personal information only as long as we need it for the purposes above. We keep newsletter details until you unsubscribe, account details until you delete your account, and contact form messages for up to 10 years.

Security

We use reasonable safeguards to protect your information, but no website or system is completely secure.

Children

The Site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Changes to This Policy

When we update this policy, we'll post the new version here and change the "Last updated" date.

Contact Us

Très LA Group
700 N San Vicente Blvd G-180
West Hollywood, CA 90069
hello@treslacafe.com
(323) 332-1951